Refund Policy
At Vlife Well, we want you to be fully satisfied with your purchase.
Return Period
You may request a return or refund within 14 days of receiving your order.
Eligibility for Returns
To be eligible for a return:
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The item must be unused and in its original packaging
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Proof of purchase (order number or receipt) is required
Non-Refundable Items
We do not accept returns for:
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Used or damaged items (unless defective upon arrival)
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Items returned after the 14-day return period
Refund Process
Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
If approved, your refund will be issued to your original payment method within 5–10 business days.
Return Shipping
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Customers are responsible for return shipping costs unless the item is defective or incorrect
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Shipping fees are non-refundable
Damaged or Incorrect Items
If you receive a defective or incorrect item, please contact us within 48 hours of delivery at:
service@vlifewell.com
We will arrange a replacement or refund as quickly as possible.
Contact Us
If you have any questions about our refund policy, please contact us:
Email: service@vlifewell.com